Segment
Monitor product engagement and enrich your data warehouse
Overview
Receive events, such as clicks and page views, into Planhat as time-series Metrics. Send static (CRM) data into Segment for forwarding onto your data warehouse.
How it works
The connection supports three main operations. First, user tracking: Planhat receives user-level events from Segment via a combination of an Identify call (to provide user details) and a Track event (the actual event). Second, company tracking: Planhat receives company-level events from Segment via a Group call. Both these operations are real-time. Finally, Planhat can push any CRM data to Segment's data warehouse. Planhat syncs data to segment approximately every 8 hours, but this can be overridden with a manual sync at any time.
Configure
Authorized Planhat users can connect their Segment instance to Planhat from the Integrate tab. For a step-by-step guide, see our Help Center. Note that you will need to have the requisite access permissions in Segment to initiate the connection.
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